Our Team

Ben Harris

Founder & Director

Ben is one of Firemane’s founding directors. He is our commander-in-chief, deal maker and sometimes deal breaker. Ben is a Sales and Marketing specialist, and aspiring scratch golfer.

Joshua Harris

Founder & Director

Joshua is one of the two founding Directors of Firemane. He has had an extensive business ownership career starting in 1997 and focusing on IT, Telecommunications and Outbound Sales and Marketing. 

Paddy Neill


Paddy joined Firemane as CEO in August 2021 and has responsibility for managing the overall operations and resources of the company. Paddy has 20 years’ experience working across the Payments, FinTech and Telecommunication sectors. Having led new market entry and growth across several international markets at companies such as Telecom New Zealand, OCL, Mint Payments, Emida and Equifax, Paddy brings valuable knowledge, experience, and expertise to Firemane.

Jack Hung


Jack joined Firemane as CFO in 2022 and has over overall responsibility for managing the financial actions of the company. Jack has over 10 years of experience in finance, development and M&A. Previously Executive Director of Tereos Singapore and CFO of Tereos Indonesia, Jack was in charge of the group’s finance, development, partnerships, and legal affairs across Asia Pacific.

Cody Trucco


Cody joined Firemane as COO in 2023. With over 12 years of experience in global supply chain and technological innovation, he’s now responsible for managing our operations team, supply chain network, and worldwide warehousing.

Prior to joining Firemane, Cody spent almost 4 years helping scale 3rd party freight forwarders, Uber Freight and sennder, through strategy and program management in North America and Europe.

Ieuan Lobban

Global Director of Operations

Ieuan is responsible for Operations and Logistics at Firemane, from international customer shipments, inventory management across multiple warehouse locations, to 3rd party vendor management and special projects.

A long-standing employee with vast product knowledge and experience shipping terminals across the globe, Ieuan joined the Firemane team in 2018 and has held a variety of roles at the company. Prior to joining Firemane, Ieuan worked as an Operations Assistant in New Zealand.

Our Team- Sareena

Sareena Taylor

Operations Co-ordinator

Operations professional with over 7 years of business support experience in a diverse range of industries, including the legal, medical and construction sectors.

Prior to joining Firemane, Sareena previously worked in payments, performing domestic and international shipping duties at Verifone New Zealand. Her main interests are process optimisation and driving efficiency through her work to improve operations and increase client satisfaction.

Alex Rosenits

Executive Director EMEA

Alex joined Firemane as our Executive Director for EMEA in January, 2023. 

Prior to joining Firemane Alex has been working in the payment industry since 2008 with his own company Lomicon and has been a Verifone partner since the beginning before introducing other partnerships.
Alex lives by the motto “everything is possible” and we couldn’t agree more.

Alex has built a strong connection with our founders Ben and Josh over the past 10 years in the industry and we are now lucky to have him on the Firemane team.

Shan Ethridge

Executive Director Americas

Shan joined Firemane as our Executive Director for the Americas in January 2023. 

  Prior to joining Firemane Shan has had over 30 years of experience in the payments industry with some of the most recognizable organizations, such as; First Data, Verifone and the Phoenix Group.   

His background in Client Relationships, Sales, and Operations is integral for positioning Firemane for enormous growth within the Americas.

Ryan Che

APAC Sales Director

A veteran with 20+ years and counting of strong sales and technical experience in the POS & Fintech payment industry across ASEAN & APAC, providing end to end solutions from EDC, payment network, VAS and payment gateway.

Prior to joining Firemane, Ryan worked with various hardware brands like Hypercom, Verifone, Spectra, Castles, PAX and Ingenico over his span of career.

Our Team- Valerie

Valerie Teo

Senior APAC Sales Manager

Valerie is part of the Sales Team in Firemane. She is an optimistic and enthusiastic sales professional who’s all about developing and maintaining strong relationships with our customers.

Prior to joining Firemane, Valerie’s experiences include working with multinational companies across the hospitality, banking and payments industry. In her last role as Key Account Manager for Ingenico, she worked closely with Financial Institutions, Fin Techs and ISVs to enable value added payment capabilities in the terminal space.

Nico Lopez

Hardware Global Business Development Manager

Nico is Firemane’s Global Business Development Manager for Hardware where he oversees key accounts, identifying and closing new business. Key to his role is working with our customers to understand their business needs and provide guidance on hardware fit across our range of manufacturers and product options.

Nico has 12 years’ experience working with several multinational and Fortune 500 companies, handling outside sales, lead management, client relations management and dedicated account management.

David Velleman

Global Software Business Development Manager

David is responsible for identifying, establishing and growing Firemane’s payment terminals channels and everything this encompasses. This includes providing programme management to implement strategies and managing Firemane’s internal software development team.

Prior to joining Firemane, David has over 20 years of senior management experience in business strategy, growing and changing the current business, software development, finance, and operational management at companies such as Verifone, SEKTOR and ANZ National Bank.

Monwa Mdwara

Global Technical Program Manager

Monwa brings more than ten years of payments experience. A typical day for Monwa is collaborating with partners and internal stakeholders, to connect the dots within technical projects. Working across teams, keeping track of the critical path, exposing technical risk and driving decisions around technical priorities.

 Prior to joining Firemane in 2019, Monwa was with Verifone for 8 years, where he held key technical roles.

Mary Anne Oro

Logistics Co-ordinator

Mary Anne is responsible for booking and managing our global shipments, inventory levels and updating customers on the delivery status of their orders.

Prior to joining Firemane, Mary-Anne was Quality Assurance Supervisor in the BPO industry for 5 years where she was responsible for monitoring and evaluating QA Rep Performance and collaborating with trainers to deliver best-in-class customer service

Lotus Moy

Executive Assistant to Ben Harris

 Lotus takes pride in being organised and solutions focused. A lover of travel, design, wellness, and stationery. Social and personable. She’s always eager to learn and happy to take on new challenges.

Prior to joining Firemane, Lotus has over 13 years of experience across the retail, wholesale, and hospitality industry. 

Our Team - Richard

Richard Reid

Solutions Architect

Richard is responsible for developing the standards and processes underpinning our Software Development efforts. He directs the ongoing strengthening of our core Android and Linux POS applications and manages the development and ongoing maintenance of customer-specific implementations.

Prior to joining Firemane, Richard was an IT Contractor and Business Consultant for 20 years, working in Europe, Asia, Australasia on multi-national projects in the Finance and Human Resource sectors

Melissa Banham

Marketing Manager

Melissa joined us as Firemane’s Marketing Manager in July 2022 and has overall responsibility of our website, branding, and campaigns.

Prior to joining Firemane, Melissa has had a career spanning over 15 years in Europe and Asia Pacific with companies including Travel Corporation, Mambo Europe and Optus communications.

Our Team- Gede

Gede Antara

Bali Operations Manager

Gede manages Firemane’s in country office, staff logistics and procurement to ensure the smooth running of our Bali operations.

Prior to joining Firemane, Gede has over 15 years as a business owner in Bali in the tourism and hospitality sectors. He brings a huge amount of local knowledge, experience, and passion for our people to his role.

Blez Reillo

Senior Accountant

Blez is in charge of the accounting operations and the preparation of financial reports.
Prior to joining Firemane, Blez worked as a freelance accountant and has experience with cost, financial and management accounting, previous to this Blez was a corporate accountant for various manufacturing and multinational companies like Holcim Philippines and Petronas Energy Philippines Inc.

Jeeda Casupang

Senior Business Controller

Jeeda is an integral part of our Finance team and handles accounting and controlling responsibilities, including management of  company accounts,  financial reports and financial planning.

Prior to joining Firemane Jeeda has over 6 years experience as Finance Controller for Holcim Philippines where Jeeda was responsible for Davao plant’s manufacturing accounting and financial affairs.

Pearl Joy Octavio

Junior Accountant

Pearl is part of our Finance team and handles bookkeeping of transactions, payables and receivables as well as assisting in the completion of financial reports.Prior to joining Firemane, Pearl worked for 4 years as a freelance accountant for an Amazon affiliate company and has experience in financial and management accounting.